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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30331 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 30,331 reviews
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    added insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection gives you peace of mind on your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection against any accidents! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mad Mod Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always impressed with the knowledge and recommendations from the Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek squad is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the only way to go. So helpful you really need to purchase the protection. My last TV died at only one year old. I received full credit on my purchase price. Don't leave the store without it :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek squad protection is essential in 2025. If the TV is going to give you problems it is most likely to occur in the last 2 years of your protection period unless you are the unfortunate one to have purchased a "lemon". Granted not all Geek Squad technicians are top notch but in general they provide responsible care when called and you may be lucky enough to get a technician that is beyond excellent. In any event a 5 year protection plan is essential when making such a substantial purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item , but after years now i can not use wifi and have to replaces it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the value! Enjoying the assurance of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had to use this, but we have in the past for products and have always been happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the assist.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. I take care of my stuff but you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a warranty beyond the basic one . Price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dynamic picture and seamless clear crisp sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for 5 years of protection against any situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t go w/o it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always take out the extra protection. Only had to use it once, and very easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps you rest assured when making high dollar purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best peace of mind ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection ever! Had the Geek Squad set up my laptop & move my pics from my old laptop onto a flash drive i purchased & everything was seamless! I was ready to turn on & go with my laptop once i got home with it! Definitely a must to have with any electronics! The techs are so informative & know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection life saver for everyday life. Choose me for the 400

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. It works great. They always finds a way to satisfy the customer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service center is of little help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a hold of someone to help is a chore. Within a month of buying our new TV set it started acting up. When you call for assistance you’re calling out if the country. I don’t care about that , it’s just that when you can’t understand the person you’re taking to and your request to be transferred to The USA and get ignored, that’s frustrating . I believe the person on the other end is trying to help but then refusing my request is disrespectful . I went to the Best Buy near me and they would not take a service request, they said I had to call it in.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv lag with remote choicing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy for price it’s great the image is beautiful the only problem is the smart tv part. Thought it was the batteries placed name brand batteries. And the tv remote still lags in allowing you to go through apps to pick what you wish to stream.

    I would recommend this to a friend