Customer Ratings & Reviews

Good decision made to get extended coverage beyond what manufacturers offering only one year for just defects on their products. Yes, you should always have it mind when purchase a larger size T.V.

Smartest move I made this year! Got the open box TV home and hdmi ports don't work. They're coming to fix it next week. Already worth the purchase! I'll never buy a TV or major tech without a plan.

Pretty decent price for 5 years on a budget tv that has some reviews about quality issues. TBD if it is needed in 5 years.

purchased a 70 inch Flatscreen 4K television and having the protection (in case something happens) is well worth the NON-worry

I LOVE BEST BUY WARRANTIES!!! THEY ARE SO AWESOME!! I WILL NEVER MAKE A PURCHASE WITHOUT A GEEK SQUAD WARRANTY!! I ABSOLUTELY LOVE BEST BUY!!!!

Worth the purchase price for not having to worry about anything. Support is only a phone call away to resolve any issues, big or small.

Only typing here to get Best Buy points. Hopefully I never have to use this but feel better knowing purchase is protected

My tv broke and they replaced it immediately. Thanks

Great to talk to a person and their always helpful.

Worth it, especially when you have tv’s or anything you want to protect just incase.

Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

Got the coverage that I needed for a reasonable price.

I love the peace of mind I instantly receive one I purchase Geek Squad Protection! I recently learned it doesn't cover accidental damage..such as a cracked television screen. Yet it does cover the internal hardware.

The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

I always get the protection plan on my appliences and home devices. Peace of mind

I bought this policy just in case I have any problems with the television I purchased for my mother's birthday. The good thing is I haven't had to use it as of yet which I guess is a good thing.

Replaced tv after lightning hit it just like they said it would!

Excellent as usual. Always good care by Best Buy's Geek Squad.