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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 30,748 reviews
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They brought my new tv and took the other one,super easy and painless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is great. A nice backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a big purchuse without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it! You never know what might happen or if after the manufacturer warranty runs out what might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amen!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All hail the geek squad the best service available!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of a previous experience with a TV I bought I decided to purchases an extended warrant for its replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great TV. Picture quality is amazing, Sony always delivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always invested in Geek Squad protection and help. Great investment. It's like always have an expert to answer questions and fix the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little wonky process but it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my service on my recent TV but I did use to on my last TV to buy my new TV. The process was a little wonky but in the end I got my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with Geek Squad Service Plans. Great service at a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service With A Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a tv that replaced one from lightning damage, it was 3 years old and I wish I would have had the protection on the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service. I used them a few years ago and they were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It offers more than you expect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of the price reduction it offers on set up, and the haul away of my old set. The Geek Squad is great. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my TV installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents went a step above and put my 65 inch TV stand on and set the TV up on the cabinet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was friendly, efficient, and thorough with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the warranty yet since we just recently bought the TV. It was so inexpensive it didn't make sense not to buy it. Great value and I'm sure the service from the Geek Squad will be amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and professional. We had the install our tv and soundbar. Did a great job. There was an issue that crept up and we were able to schedule a reinstall with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable technical support both on computer/tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

    I would recommend this to a friend