Customer Ratings & Reviews

I didn’t have to use it but I’m glad I bought it. Never know what can go wrong when it comes to electronic devices. I know Geek Squad protection would take care of me if I needed.

Could not be happier with the service, advice and professionalism I enjoyed while choosing a flat screen tv and service contract. Will definitely continue to shop at Best Buy Waxahachie Texas

I love the Best Buy extra protection. It costs very little compared to having to buy a new TV in case it is that "one in a million" that goes bad.

Great addition to my TV purchase. I'm thrilled to know if I have any technical questions or problems I have a resource to get help from.

Good tv for the price. Only issue is a few times I’ve turned the tv on and the volume doesn’t work. I have to shut down tv and wait a little while for it to work again

all of my stuff did not transfer over to my new computer. no virus protection transfer had to do it myself. thats what i paid for so i wouldnt have to do it myself.

I think the price is a little steep. I would hope that there would be a bit more dependability in the products and that protection services wouldn't cost so much

I believe 100% in the protection. Can't beat the feeling of peace of mind.

Super for any electronics breaking at your home that you buy in Best Buy

It's a good value for a good TV it's good to have in case of emergencies

Have not called on geek squad, haven't needed to call.

i will always purchase geek squad for major purchases! This was for the tv we bought when we first moved into our home!

I have used this service and the geek squad does an awesome job

Greta Great purchases for kids Christmas so happy to have a 5 year extended warranty with kids. Its a fix or replace can't beat.

Great customer service. Alleays available to answer questions.

I love to shop at best buy because I know that when I buy my products and add the Geek Squad Protection Plan I have nothing to worry about because any issues I may have they will take care of.

Really good team to work with excellent price for what it covers

The only protection that will protect you from burn in issues on your OLED TV. A no brainer add-on service if you're an OLED buyer.

Super dependable, easy, and quality services provided by experts. I always get protection plans and Geek Squad is the best one so far.

Went in the store to have the geek squad install updates on the computer we purchased. Was able to leave computer at store and run errands. Once was completed received a call to pick it up.