Customer Ratings & Reviews

I had my new TV delivered and mounted on the wall (additional cost for the bracket) and had my Direct TV remote programmed for all of the Smart TV Functions, plus the 5 year protection plan.

good to have. really needed. When appliance fails, insurance will help you get anothere.

I had to visit Geek Squad because my Portable Hard Drive corrupted. I am an Online Radio Entertainer, a Videographer and a Photographer. All my files were this drive. The staff was very knowledgeable about the different plans that Geek Squad offers.

Anytime I buy a major appliance or television, I always get the extended warranty

THIS KEEPS MY NEW SONY TV RUNNING WITH HAVEING TO GET KILLED BY REPAIR BILLS. HOPE I DONT HAVE TO USE IT BUT IF I DO ITS THERE FOR ME!

This protection really came in handy during the pandemic . We were able to repurchase another TV using the refund online.

I'm glad I had a 5 years service warranty. I'm very happy with the warranty.

I really like this purchase. Made sense to purchase

I have continued to reenlist this service every year. The team is right on the spot with any problems. Fast, friendly and cuteous.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

I feel secure with the feel squad. Protection plan. I like to have my products checked out once a year and if I ever have a problem the geek squad is available to me on line or in store.

It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

This service plan came in very useful, as our device started to malfunction while under warranty. They took care of it quickly!

I learned my lesson years ago, always get a protection plan for new technology. It has paid for itself several times.

Bought the insurance. Very important. I bought the five year to make sure is covered.

They always take good care of us and our products.

Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased.

Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

These plans are no brainer to me. Just one repair will more than pay for this as opposed to the repair bill higher than the units value.

Haven’t had to use it, but it’s nice that it was available so in case something might happen my tv could be covered.