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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30548 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 30,548 reviews
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were nice and helpfull when I ask a Q&A they expland

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandkids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still early hopefully I will not need it, time will tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV PURCHASE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the extended was worth it. Always love the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROGRAM IF YU BUY ALOT OF ELECTRONICS, OR PR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but again you have to have patients with the geek squad, they will meet your need, but they take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value of Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection made us feel much better about transporting the TV home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great piece of mind for with the factory warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great piece of mind for when the factory warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had to use this, but we have in the past for products and have always been happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service has always been great purchase for my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Hassle Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say. Easiest warranty program I’ve had. I buy it with all my major purchases. I make those purchases at Best Buy because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice to have device insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard 2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but positive experiences with Geek Squad, particularly with their friendly and informed experts who promptly fix problems and offer outstanding customer service. I'm glad I registered my product for more protection. Happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i have to say is that everyone need to try the Geek Squad service to feel as goos as i do. My tv need some qork done and Geek Squad sent a professional to help me out. I had a computer to fix and they did. Also, all the store in NYC has great customer services in the Geek Squad Department and throughout the Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have have not to use yet. Years ago I had their protection with a smart TV, when things went wrong I got the tv replaced no hassles These aGeeks are pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best. I've used them on a couple of occasions. The staff is very knowledgeable and helpful. Great service.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is eas of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great having the confidence of knowing my purchase is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my Geek Squad Service just 2 months before it was expired on my 75" TCL ROKU TV .. IT WAS REPLACED WITH AN UPGRADED MODEL AND I BOUGHT ANOTHER 5 YEAR GEEK SQUAD SERVICE..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Nadeau and the other Geek Squad gentleman took down our older smart Tv, and mounted our new Tv using the same Tv mount as we previously had. They alsohooked up our Surround sound, Blu Ray player and our new streaming service. Very professional, friendly answering our questions. They also hauled away our old TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xtended warranty "eval"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really provide an opinion yet, as we have yet to use the warranty. Obviously, the product has to break in order to evaluate the extended warranty service. But hopefully the warranted product will never have to be serviced under the warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always But The Warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always but a warranty for the purchases that require one..

    I would recommend this to a friend