Customer Ratings & Reviews

Have used this service in the past and been happy with result.

I chose the Geek Squad 2-year protection plan because I've had good experiences, as well as, quality work with their service.

They kick squad agents are excellent at installation and set up and go way above and beyond to help you with your new purchase

Haven't use the service yet but looking forward to using it

I expect the service if and when needed will be excellent. Best Buy stands behind their products.

I bought this to add extra protection to my Sony Bravia 43" 4k tv. Now even tho it says 2yrs really your only getting the 2nd year and the first yr is covered under the manufactures warranty. Really BB needs to either sell 1 yr warranties or 3yr warranties.

It's just smart to buy the protection and such a relief if something goes wrong with a device.

Geek squad has always been professional when dealing with any product purchased. Their service is knowledgeable and efficient.

Made me feel good about them wanting to fix my tv.

I had purchased protection for the Sony head phones which was a great investment because these Sony head phones are trash but with the Geek Protection I can always get another pair.

Good service that is helpful and timely. Good add on

The saleman was great and explained the benifits of the 5-Year Standard Geek Squad Protection. We have used these plans in the past.

Never have a problem profesional customer service always in time

I didn't need any help with Geek Squad but maybe next time

Great service to have. Bought the last of 5 Samsung’s at another store. No recourse when lightening took out. Back with the Geeks.

They are great answer all your questions and smooth sailing when with repairs

If you purchase anything electronic do yourself a favor buy a protection plan & save yourself the trouble. Geek Squad does a great job & you will definitely be worry free. Must buy.

I always get this product for my for all my purchases because things tend to break down and need to be either fixed or replaced

Agents very professional. They mounted tv and attached all devices and took the time to explained everything.

After spending several thousand dollars for a TV it’s an ease of mind to have a warranty system to back it up