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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 30,774 reviews
  • Rated 5 out of 5 stars

    Worth the Extra Fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never had issues knock on wood but I am so glad we have the extra coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never had issues knock on wood but I am so glad we have the extra coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t need the warranty but get it to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use my warranty tv is still working good as new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always doing there best of help and support. I always get the help needed and never have any problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a OG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not had to use this service so can only say good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its GEEK SQUAD coveage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always take out the 5 year Geek Squad Coverage especially on large products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always take out the 5 year Geek Squad Coverage especially on large products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love this tv! Easy to set up and great picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I purchased this just in case. Have not needed to use it and really don't expect to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AnnieR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for all purchased will recommend i will always get a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hasn't been used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no ideal if the squad good or bad the product is working fine. I haven't had to use the geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never no questions asked on repairs on replacements with geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are wonderful. They are helpful and know their jobs well. They kind and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep much more peacefully knowing my equipments are covered by the extra warranty of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super good and practical easy to connect and the price is excellent very satisfied with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessary protection plan, a must have for this type of purchase. The price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really tell you if is worth it yet as tv still works great. However peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind, less worry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices for extended warranties are coming down and are good to have in this electronics crazy world we live in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but they don’t get you a replacement television until a 30 day wait period is over.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!