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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 30,774 reviews
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with the geek squad service. I always get the coverage on all electronic purchases. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always a great thing to have. Their staff is always very knowledgeable and have your back when something is wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always a great thing to have. Their staff is always very knowledgeable and have your back when something is wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better save than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to always buy the protection plan on the purchases I make through BB. They are very accomodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU NEED THE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND LIKED GEEK SQUAD SO MUCH. HE TOLD HIS FRIENDS AND OTHERS HAVE BEEN PURCHASING PROTECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr geek squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection plan. If something goes wrong theres no worries. They have always repaired or replaced anything Ive put the protection on with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives great peace of mind to know that the geek sqad will respond to my home if I need repair for my large tv under the 5 year protection plan. Price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, patient and caring people. They help me every time I need to fix something. They never make me feel stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable about products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv in 2016 that had a defect Bestbuy came replaced the unit a week later same problem they offered a credit for a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all good for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good for protection, always recommended one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this geek squad service...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this geek squad service... they are always fast and efficient with my time, solving all of my problems. highly recommended for anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing Geek Squad Protection on your new television purchases. Best Buy employs very talented, knowledgeable people and offers the best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the service plan. You never know when you’ll need to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan when I purchased my son's new tv. It was important to have something to cover just in case there were any damages or repairs needed for the tv. No problems as of this date!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use it once and they were able to help me through the phone. I know they will be there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet used it because my TV works great, but I’m glad I purchased extra guarantee in case it malfunctions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They where very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super happy on how they treated me about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranties on the market hands down! I go out of my way to buy best buy products just because of their warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup was outstanding and to have the 5 year protection plan brings peice of mind for future troubles.

    I would recommend this to a friend