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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30900 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 717 Showing 14,321-14,340 of 30,899 reviews
  • Rated 5 out of 5 stars

    5-year sGeek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service. If there is a problem, you do not have to go back to the original manufacturer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is kinda before I need it. but 5 years gives me peace of mind. We shall see if I ever need to actually use it. If I do, I'll be back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has quality item and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignis firetv great purchase from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coverage on the Planet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since they've offered these extended warranties, I've purchased them. If something is wrong, just bring it in and get a new one. Simple as that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this company, the people working very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had anything wrong with it knock on wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had anything wrong with it knock on wood hopefully nothing ever happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device i would recommend it over and over again. Ill shout this from the rooftops if needed thats how good it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents are awesome and they know what they are doing when it comes to services that you have with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always buy Geek warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy Geek warranty. Save money with this. You never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my new TV and sound bar and the geek squad came to the rescue. he figured out the problem and resolved it within 15 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so helpful and friendly. No issues with them coming out, honoring the replacement and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great called them when had small problem on tv the tech knew immediately the solutions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program is always a good investment on buying things Unfortunately they only give you 15 days sometime too pay it off where I really do believe it should be at least one month otherwise they do what they need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tihi is a good plan protetion tha t is so nice and brint to me to feel safe with me equimnrt and my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, Peace of mind, Yes, It's Worth It:-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love dealing with these guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve taken advantage of Geek Squad services more times than I can remember, always a pleasant experience. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this, hope I never will - but it's nice to know I have protection if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad service and their responsiveness. I buy the protection plans for all my products from BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tii ok be safe we purchased the extra protection. Nice to have added price of mind and price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely have a piece of mind knowing that I'm covered for certain things

    I would recommend this to a friend