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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 717 Showing 14,321-14,340 of 30,795 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apparently confused on what this actually covered but the great staff at Best Buy replaced my tv with no problems! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a cheap tv for the kids and decided to buy a protection plan for it. Haven’t had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. I highly recommend the Geek Squad. They are extremely professional and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling like there is a weight off my shoulders with the protection of the the geek squad agreement we bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy it you will not suffering more with your product in the future especially if you need any maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goos service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my TV speakers on the TCL 8 series when they cut out after only one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection in the past and it way more than pays for itself. It is convenient, efficient and definitely protects your products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly & knowledgeable people. Made my experience an easy one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good no problem so far, if there are solution to extend it would be best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my installation was easy and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel safer with the extra proptection plan glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a Geek squad protection on our computers and have been very pleased with no viruses or issues since we started using the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tvs go bad ao a warranty is a must. Can be expensive but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting the protection plan if you get something that expensive or something you care about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need it! They are awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GHOD TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE , YOU NEVER KNOW WHEN YOU GONNA NEED IT...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this, so far so good. I always get the extended insurance just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought tV for mom love know that she only one call away from getting assistance with her set up issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What would You do with out this awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must have for any tv! Don't skimp out on it, especially if it's not a top tear product. Anything can happen and usually does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to deal with quick delivery and awesome picking it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lost major satisfying points w/geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although having geek squad protection, after my last incident with my sons Nintendo switch and the ignorant help we got at geek squad, I was very hesitant to get 5 years protection on our new product. The longer you have your geek squad protection the less it seems to protect your as your protection comes to an end. As I learned from our Nintendo switch experience our protection was not a satisfying purchase. More of a scary purchase and no trust in geek squad protection if I need it.

    No, I would not recommend this to a friend