Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 772 Showing 15,421-15,440 of 30,900 reviews
  • Rated 5 out of 5 stars

    explanations and help fix many problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I called for help the person explained how to correct the situation and there was no need to come to the house as they were willing to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we won’t need to use this but it is always good to have extended warranty on televisions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance policy, easy claims! New products arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for all the little issues and things you may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv with professionalism

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad is the best! great installers ad they arrive on time and call you when they are in route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is good to get, have had no issues in the past when needing assistance or repair on items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan a great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top service from the Geek Squad. I highly recommend getting the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plans in the market best buy always aim to keep their costumers happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good product for my family when we have had a problem this has easy to take the geek squad and hey fixed or find our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv went out. I had the geek squad protection package. It was a process, but well worth it in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps when u need repair. Especially after a couple of years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free to friends

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a real future investment for protection and glad it has not come the time to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them so far but I am sure they will be helpful if and when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the extra geek squad protection and I always will as Best Buy is great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome insurance. I recommend this insurance. I get this on almost all of my electronics from Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have extra protection on high end items. Just gives you more peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Melike

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. But should be great when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a warranty to add on with my new TV when I picked it up

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on geek squad! It’s comforting to have this cushion in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with computer issue and made it really simple to resolve.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!