Customer Ratings & Reviews

I have not used it, but im glad I have it. I purchased it in case it is needed.

Very happy to have support and coverage for a new purchase

One of the best things I love about Best buy is their protection plan. They are great

Our salesman was very helpful ! I knew what I wanted he pointed out a lot of the features on 75 inch TV. Was in and out of the store in record time .

Love the service privided at my local store. They always help assist with my needs!

These guys are top notch and would recommend any customer who buys a new TV to buy the Geek Squad Warranty. They were very helpful in explaining the operating system of my 86 inch Lg Tv. Noland made some changes in my hookups to make the system easier to use. Made some adjustments to the picture quality and explained what he was doing so I would understand why he made the changes. Made changes so I could just use my Dish remote instead of using 3 remotes for the TV, Receiver, Dvd and streaming. Don't hesitate to buy the Geek Squad, its worth it for sure. Happy Viewing.

I have spent a lots of money over the years. Being a customer for over 30 years plus. And i haven't had to many return merchandise. And i am going to give Best Buy 10.

Highly recommended, it is outstanding for the price point

There protection adds peace of mind knowing you dont have to ship it out let geek squad handle it thx Guys appreciate yas

TV I purchased had a bad board. They replaced the board at no cost, but still had issues. They were able to replace the TV with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

Have not had the need to use this as yet but will definitely take advantage of this service if necessary.

Always nice to have extra protection on big purchases

So glad I subscribed to this service, very helpful

A must have if you are going to purchase any electronic device! I originally purchased a Hisense 75" flatscreen TV that a little over a year later, the backlighting went out on half of the TV and right before Super Bowl Sunday...sad day... Though I wasn't pleased with customer support when trying to find a way forward over the phone, I eventually was able to get in touch with a Geek Squad representative via the chat (recommend going this route). He was able to locate my purchase, and inform me that my TV would be replaced and at no charge due to the inadvertent issues! Protect your investments! You deserve to be compensated for items that you pay for and don't work to specs!

Figures out to be $10 a year, well worth it.As my other tv lasted 4 1/2 years.

Very good value to protect your resent purchase . Reasonable priced

A necessary warranty plan to protect and cover any electronic item bought and ensure long life and functionality.

It is worth buying the extended warranty. Several times it has paid off by replacing an item.

We purchased the 5 year protection plan with our new Sony Bravia 65” X85J TV about 2 weeks ago. Have not had to use it yet thankfully and hopefully we don’t have to! So I really can’t comment too much on this but it’s nice to know that if anything does happen to our new TV that Best Buy will be coming out to our home to either repair whatever it may be (as long as it’s not a cracked or broken screen) that it will be fixed for free or replaced and you can believe that for the money we paid for the TV and protection plan, we will DEFINITELY be holding Best Buy to it!! I have all of the paperwork and have read each and every word in the terms and conditions.

OLED TVs are known to occasionally have risk of burn in, so geek squad protection is always a great idea when the warranty is only a year.