Customer Ratings & Reviews

Have not used this yet but I can see myself definitely using this in the near future.

Did not need the geek squad. Glad I took the coverage anyway.

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

The ease of installation without having to get help is refreshing

I always get this on my electronics. You just can always trust it. With this it gives you peace of mind.

This protection plan is a great investment for anyone. I would definitely purchase this especially with electronics.

Works like a charm… We love it and it’s great to have. Glad we bought it.

Works like a charm… We love it and it’s great to have. Glad we bought it.

Great product to have especially when things go wrong I know we are in good hands

Love it must get ! Covers just about everything . Perfect

They are very helpful very knowledgeable they go out of there way to help

the tv was easy to mount, got fire tv built in it, its a good buy

Go with the protection. It’s always good to have backup. Don’t go without it.

Geek squad protection is a good thing to have it protects your investment

Great service. I Always use it on my best buy products

Definitely worth getting. Has saved me many headachea

Have not exercised a claim yet Unit is working great That's a good thing

quick and easy great item, quick and easy to deal. recommended for anyone.great deal.

Great value for my product, peace of mind plus backend payback if not needed!!

I love geek squad and protection is always a must when buying expensive items.