Customer Ratings & Reviews

It's nice to purchase a warranty at the same company you buy your product. I think the price is fair for 2 years.

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

The customer services is very helpful and fast for any problem

Im impressed by this product it works well and durability to have.i would buy another one if this one breaks down.

Great service to have for your product. It gives you peace of mind!

Without a doubt I always get the protection plans with devices. You never know what might happen.

Geek squad always provde to notch service. Will always recommend them!

Haven't had to use it yet, but it's always good to have a backup plan.

Must have for electronics, especially anything over $500. Great service

Knowing that I have this protection has made my house hold more comfortable in viewing strolling through the web.

I purchased this for insurance purposes. And if I should ever happen have a problem they will be there to fix it!

The service is amazing work perfect ! Recomend really work

Let’s hope I don’t have to use this and my th won’t doe

They stand by their warranty.. 5 star service.Thank you

Awesome to have a very good protection plan much appreciated

Very nice people when you need help with something you just ask and they will help

great for school work durable for my kids great buy

I have this service have not used it yet but maybe in the next 5 years nice to have

Agents always do a great job. Helpful and quick. Will always use geek squad.

Love these guys. High quality tech support. Best in the Bussiness.