Customer Ratings & Reviews

I had a problem with the pitchure. I had just purchased in February of 2024. All questions answered, service was seamless.

I was going to purchase without the geek squad. Im glad I did, hopefully i will never need them but if I do they're there.

Efficient, nice, professional and very helpful! Highly recommend using their services!

Perfect TV, very light in weight cost is minimal and affordable

Great tv love the bright picture and it’s huge we had a 75 inch and this is much bigger We also Bought the warranty of 5 years When I spoke to geek squad they were super helpful!

Great tv. We purchased to replace a 2 year old LG 65 inch curved tv that was getting purple spots. Ended up placing this tv in another room. Great sound and volume. Theater quality without the extra subwoofers. **Have had for this new tv for a year now, no issues so far.

Awesome Staff and customer service Wouldn’t buy my Tv any where else

Havent had to use it yet but i love having the option to use it if needed

So easy! I just called and described my smart TV issue and Geek Squad resolved to give me a gift card for the value of the purchase made.

Great service from geek squad they always repair the broken goods

Great TV! I’ve had it for a few months and I’ve had no issues with it.

I love Geek Squad. They handle all my need for anything I get from best buy

I originally had a different TV, but it was making noises and the sound went out but I have the protection plan, so they replaced my TV

It’s always a plus to have a geek squad on your side just in case for a great price because you never know you wanna be covered if anything happens

Good protection at a reasonable price. I compared it with other protection plan and this was the best.

Geek Squad warranty is better than manufacturer's because Best Buy is local and is easily accessed to get tech, repairs, and refund or exchanges. It probably costs less than Sony's warranty. My local Best Buy has knowledgeable and experienced Geek Squad very skilled in facts and hardware setup.

We got this program when we bought a new TV. It is very reliable and excellent program for now and for future as well.

Nice to have peace of mind if the tv eventually gets burn in but have had no sign of It on tv

Went in to Burlington Mass Store and bought warranty for my lg oled tv, was treated very nice. This is my third tv from Best Buy and customer service is outstanding, will always come back and recommend.

Great service whenever we had issues, got our tv replaced & delivered!