Customer Ratings & Reviews

good product. have been using geek squad for many years and plan on using in the future. helps in keeping my equipment running smoothly and the way it is supposed to run

The Geek squad are like tech genies, very courteous, professionals and knowledgeable.

I love Geek squad service. Have never had an issue with them. They came and checked my tv that was having issues. Very professional and answered all my questions

Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

Haven't had to use it yet and hope I never do. This if for a TV I got my mom. This protection gives me peace of mind knowing Best Buy will take care of issues should there be a problem and my mom will not have to worry about any cost out of her pocket.

Nice TV with all the updated perks and smart TV add ons

I have been dealing with Best Buy for over 15 years. I always purchase their Geek Squad protection plan if it is offered, regardless of what I purchased. I remember all too well the high cost of simple fixes on my computers before I became aware of Best Buy's Geek Squad. They will save you loads of money, believe me.

The store plan adds good coverage to the warranty.

I really appreciate Geek Squad, their culture, and commitment to the customer. I rarely need them but when I do, they make it easy.

I get geek squad on everything over 100 bucks, it's the ease and confidence that you would expect. Instead of having to deal with the manufacture and getting rma #, then paying for shipping, waiting... non-sense I rather get this and if something does go wrong they handle it in the store usually with a swap out or equal value.

Very good, service, is good to know if you need they’re here to help

I always get the extra warranty for all my electronics, We bought a 55in Sharp back in 2012 after 4 years the LED panel blew out and I had the 5 year extended warranty, The TV was not only replaced I was given full credit for the old TV and was able to upgrade to the newest model for only a few more dollars.

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

[Employee of bestbuy] I love the quality, features, and being able to stream movies concerts and other special events

Are you really going to consider not getting the protection plan? Geek Squad is great and this plan gives the peace of mind of knowing that your purchase is protected outside of the flimsy manufacturer warranty that requires so much hoop jumping to get validated! Come on, for the price, it is a foolish thing to not purchase it.

Service as described. Allow for returns and fixes to damage

worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.