Customer Ratings & Reviews

I buy all my electronics from best buy. They have great customer service and the best products

A very nice service coverage for a great price. The extended warranty is a nice protection to add.

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

My tv had lcd lines running across the screen and they refunded me for credit for the value of the tv

I would say highly professional and fast. I always will get a warranty through them.

They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

Insurance for your Best Buy purchased TV. Spending hundreds or thousands on a tv, you’ll want this on the outside chance of that power surge, lighting strike or product failure.

I love Geek Squad. Geek Squad has always been helpful with all of my devices. I don't let anyone else touch any of my electronics. I am glad to have Geek Squad services for all of my electronics.

[Employee of bestbuy] Geek squad gets the job done!!! No other geeks I want touching my electronics!

Only purchase just in case something happens but never have needed it luckily

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

I always get the extender warranty it keeps me protected and gives me piece of mind. First time I bought it 20yrs ago I needed it had it. Never been without it since. Best buy protection rocks.

I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

Great deal for a great price. Easy access to assistance and great response

I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

I got this on my other TV. It had issues 4 years 7 months in. Best Buy refunded my full purchase price. The did not offer the model anymore. So I got the new Samsung to replace it.

I haven't taken advantage of the service yet but it is good to have the peace of mind.

Not sure what to say about protecting except I am happy best buy offers it