Customer Ratings & Reviews

Not sure what to say about protecting except I am happy best buy offers it

I would highly recommend you pay the extra bucks for the service plan became the cutomer service is by far the best I have ever experienced when problems occurs however without the plan you are on your own ~ not such a good plan on your own

Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

Very helpful in store describing the differences in the tv’s

Have not had to use service as of this date. I have had to you use the Geek Squad service on previous purchases and it was a good experience.

I have purchased this protection plan for all other products that it was appropriate for. I had to use it once. It worked as advertised; no hassle or problems. I will continue to take advantage of of the protection plan for appropriate future purchases.

good to have I have not used it as of yet. will have when needed

I was making a large purchase for a new flat screen. I wanted to make sure I was protected. The Geek Squad has proven fast and reliable in the past, so I opted to add a warranty this time around too.

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

Very nice!! I feel like a king in a castle, a king in a castle!

I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

Very useful fixing problems, i could return my tv without struggle

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

To know that i have the peace of mind if anything happens to my TV that it will be fixed or replaced is pretty amazing. The cost of the 2 year warranty wasnt bad at all. And to also know that all i have to do to take care of it is take it to my local best buy is even better.

The representative offered it and explains why should i get it but did not push me for it.

When you buy a TV or and appliances you need the five year warranty deals for just in case