Customer Ratings & Reviews

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

The best way to protect my investment is with the warranty. I really have found the Best Buy warranty to be a benefit for all my purchases. Although they are not cheap, they do come in handy at repair time and every tech I have encountered has been great and knowledgeable.

[Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Although I didn't utilize the geek squad to set up my TV. I have the peace of mind knowing that they are there to help me when I need it!! I used them in the past for my mobile insurance and they never let me down!

Appreciate protection coverage as always. Thank you

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

Great price for amount of time of service I'm getting it for.

I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

Replacing 18 month old TV that went irreversibly to black screen.

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

I've had no beed of this yet, but previous products have been well serviced by them