Customer Ratings & Reviews

We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

But overall thank you to the Geek squad online customer service team.

I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.

This is very good I bought it in case something happens to my TV. I used it one time because I had a question about my TV. Geek squad called me back right away and gave me advice to fix the problem.

I highly recommend the warranty. I know that a lot of people say you don't need it, but there's too many things that can go wrong (especially if you have a lot of people in the household using it). I like the security of a protection plan.

I've never bought a TV, that hasn't had problems at some point. I've always gotten the extended warranty through geek squad, and they have been great when I've had to use it in the past. I would recommend to always get this coverage when investing a lot of money.

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

this warranty is great my sister purchased one with her new tv and almost 3 years later the tv went out by a storm and they gave her instore credit for the full price to replace her tv. wonderful company

Have not had to use it yet but looking forward to using it when I have to

The price was very reasonable. Once i fir it home, it was easy to set up. The picture quality is nice for shows, movies and gaming. Live it.

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

we havent had to use this yet but i feel it is a good buy for the purchase, Hope fully we wont ever use it but still feel good about it.

The Geek Squad protection plan is a smart way to go when purchasing an item from Best Buy. It's always best to have a protection plan and don't need it than to need it and don't have it.

A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.