Customer Ratings & Reviews

Everything works well and I will refer anyone to Best Buy for your electronics

5 years of geek squad.. 5 years! Havent need to call the squad, but good to know I can if need be.

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

Haven’t had the opportunity to use it yet but I’m sure they are reliable

Definitely recommend getting extended warranty with new TV. Had to replace exiting 4 year old TV. So was definetly worth it for a 3000 dollar tv.

Haven't used this yet probably never will but it's a good thing to have just in case

Manager was very informative at the store in helping me to choose this service plan.

Best appliance warranty you'll ever buy! If they can't fix it they'll replace it in no time. Even if they don't carry the item years later they will give you a comparable item of the same value you paid.

I purchased to protect my new VIZIO since it is my first SMART TV and I wanted the added security for a tv I was not familiar with. The cost for two years of service was very reasonable and the size of theset makes it fairly easy to take in for needed service.

Need if you are getting something electronic for a young one or and open box item.

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

Best customer services، easy , efficient, worth it ,100%

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

After my last TV went kaput in a year and a half, having the protection plan was a must. Easy to set up getting a replacement if something goes wrong.

Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

I purchased the warranty on my new smart fire tv so I will have no worries if TV stops showing picture etc.

This is something I always buy with buying a TV just in case something happens to the TV

Haven’t had to use and hope I don’t have to but great peace of mind knowing I have Geek Squad back up

I had GEEK SQUAD service my TV and they were professional, prompt and polite. They also honored my warranty which I am SOOO glad I purchased. Thank you.

I’ve always purchased the geek squad protection plan. I did end up using it on my previous tv and it was a life saver. So if you want some peace of mind I’d buy it