Customer Ratings & Reviews

Great for the price. Last t.v I bought did not last to long.

great way to have piece of mind nothing will break and you will lose money on your item bought. I recommend everyone get Protection because Geek Squad is very knowledgable,

Fast and easy to help quick response friendly people

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

Got this for my TV and i have no doubt I have nothing to worry about.

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

Definitely worth it for the five years that I purchased it for just in case something does go wrong

Glad I got the protection from geek squad. Technicians are knowledgeable and I feel much more peace of mind that I have the protection for my device,

Tv wasnt delivered to me damaged love that. I am a sold customer,i will be shopping here more often.

I bought a LG Oled TV. Best Buy extended warranty is the only one that covers burn in.

I’m so happy with my purchase I love it this is the best purchase I made so far

This 5 year warranty is overall good due to having the best of best fix our electronics.

The amount of times something seemed to just go wrong due to my luck with technology I've decided to get warranty on everything I buy now haha and it's already been worth it!

normally don't purchase extended warranty but I did with this TV as I am not familiar enough with this brand to totally trust it

The best investment to protect my led tv and best of all the price.

This geek squad insurance was purchased just in case I had any issues but so far haven’t had any reason to use it

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

Best Buy really stands behind there customers I have purchase every tv from them. I purchase 50" 2021 model Hisense couple years ago with a 5 year protection plan. Some time ago my tv failed. I call Hisense file claim after 2 weeks i never got a call back from them i was outrage by there lousy customer service! So i reach out to Best Buy explain the situration within 2 weeks Best Buy replace my 50" tv with 55" Hisense at no cost to me. Just week ago again the new replacement Hisense tv again failed. I called up Best Buy and spoke to Chris manager at corporate his first question was, have you pick out a new replacement? Yes i choose 2023 model Roku Plus Series and it was $100 more then my original tv cost he said no problem no cost to you and we will come out next week remove the failed one and install with the new tv you choose. This exactly why i buy all my tvs from Best Buy. There customer service is outstanding and they really do take care of there customers and back up there products especialy now theses days where most customer services is at new low. Thxs Best Buy for taking care of me. Your the best!

Geek Squad helped me with my TV exchange very smoothly when I chose expedient mode.