Customer Ratings & Reviews

I don't really know what to say about the warrantee program because I haven't had to use it. I have been buying products from Best Buy for business applications and have had great success.

The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

EVERYTHING WENT WELL WITH THE TV AND STAND ASSEMBLY ON FEBRUARY 17 2024

It's always good to have your products that you purchase covered be the geek squad protection. it's real good if a product becomes damaged and can be fixed without coming out of pocket.

TV failed in 11th month. Good backup decision. Buy

For the peace of mind on my budget TV, well worth the pruchase. I havent had to use it yet, but its like car insurance, if you dont have it and need then you will definitely regret it.

Excellent they are one of the best. Thank you for this product.

I love the peace of mind geek squad protection gives me !

A very careful delivery, it arrived in perfect condition.

Love geek squad I always get geek swap when I buy a large item from Best Buy

Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.

I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

I always buy the five year warranty plan it is the best thing I’ve ever done when I purchase any items at Best Buy’s and will continue buying a five year warranty with my future Purchases!

The tv that this protection came along is still going strong so never had to use this. However, I guess it's worth five stars for taking away any need to worry about the tv not working.

Geek Squad service has been outstanding every time I have used it!

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

Always purchase the 5 year support for company related items and only had to use it once but it experience was great and would recommend.

Pretty much great overall service amd easily affordable. I highly recommend them in the future to anyone

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.