Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30829 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 30,829 reviews
  • Rated 5 out of 5 stars

    Value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty coverage for the price. Have yet to utilize the geeks quad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was extremely helpful! The Tv and everything works amazing with my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been happy with the geek squad protection. Good coverage and good price. Well worth getting the plan. Pretty much covers everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with todays Laptops and software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the both the installer. Awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have coverage peace of mind for warranty of the appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value warranty extension

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seemed like a great deal to extend the warranty. Haven't needed to use it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv but take advantage of a sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good picture. Does well with gaming. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great service with GS and only have good things to say about them really. They've always been helpful and knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy came out and delivered my TV and it was a good experience all the way around..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good idea for more expensive items

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy=best product protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love get squad protection. No hassle exchanges when products fail. It's the reason I keep coming to best buy for my high value purchases

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pablo. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery was on time....is a great tv.......best bang for the buck....period...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my TV in a timely matter and placed it carefully in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE HAVING AN EXPERT ON YOUR SHOULDER

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad and protection plans always need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Like geek squad usuaĺly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan

    I would recommend this to a friend