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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30830 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 30,830 reviews
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the service plan on my tv. Hoping I never have tp use it but glad I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service around! Fast service and knowledgeable group of people made my experience seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase anything without a protection plan. Anything can go wroung and with the plan you have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad protection. They check any problems that the computer have had and they keep my computer updated for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales rep Andrew at Langhorne Pa. was exceptionally attentive, informative and patient. I bought my TV because of him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Dependable!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed Geek Squad assistance but have heard good things about their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it breaks they'll come out and fix it or replace, id say thats worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wont buy anything from best buy with out this great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Personified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, complete relaxation with the knowledge that any related problem would be taken care of by the technicians of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service or Replacement,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that I will get service or replacement on my product with no hassle,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Protection is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a peace of mind just incase TV get bad it will be fix or replace to new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luckily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad. Its saved me more than a few times. No hassle either

    I would recommend this to a friend