Customer Ratings & Reviews

Great service........... Nice easy to have ........

Geek squad is great especially for people who need.

Love Best Buy’s extended warranty program. Always worth the purchase

I feel my TV purchase is secure with a Geek Squad protection policy, they are local so I don't need to worry about much of a wait time for any service I may need. 5 year protection at a very fair price is well worth my peace of mind.

When it comes to geeks, these guys are the geekiest geek on geekers

Bought this for guest room. Perfect size,great picture and colors. Great sound. Very happy

Great sound. Beautiful picture. Remote has everything just need to learn ot

Feel a great sense of security knowing I have the added protection from anything happening

Geek squad was efficient and neat when installing my tv’s

I bough it because it includes damages by voltage and where I live the electricity isn’t steady

Can't really provide an opinion yet, as we have yet to use the warranty. Obviously, the product has to break in order to evaluate the extended warranty service. But hopefully the warranted product will never have to be serviced under the warranty period.

Always gotta be sure to get yourself some protection

This protection is great for 2 years will recommend this to any of my friends

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

Greek Squad extended warranty for tvs is worth it. We had a tv go bad after 3.5 three years and received a refund of the price to buy a new one because we purchased the 5-year warranty. The process was easy and quick.

Do it, you won’t regret it. Definitely has saved me monies and customer service is great.

Glad to have bought this coverage and service with the tv

Best Buy did well helping me get a replacement for my Samsung 65" TV. They gave me about $450 for my old TV which really helped me be able to get a high quality new one. The warranty was well worth was it cost me to purchase.

Had an issue with my 3 year old 75” Samsung. It needed a new part, so I waited 2 weeks for the repair to happen, which was fine for us because we have another tv. When they got here the part they brought was wrong so he went outside to order it and at that point decided it wasn’t worth it to replace that (and ended up needing a couple other parts that they didn’t realize we needed) so they told us we needed to replace it. It took me maybe 20 minutes to call in the replacement and in a week we had our new tv delivered and the old one was taken out. It would have been extra to have it mounted by geek squad so we opted out but we were so happy with how easy it was for the whole process. So worth it!! And I am assuming it took so long (about 3 weeks total) because of where we live — in the middle of nowhere. I will never buy another tv without geek squad protection!

It is a stress relief to know that the TV is covered for 5 years.