Customer Ratings & Reviews

I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.

Geek Squad is very much worth getting. They are fantastic and always ready to help pretty quickly. Definitely recommend.

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

So far so good. My TV remote broke, I brought it to bestbuy, they took it and sent me a neq one in a few days! I bought the 5 year warranty for my 55" oled LG TV because all the reviews said it gets burn in on the screen...it's been 3years and NOburn-in, absolutely no issues at all.

The warranty better never get used but if it does these ninjas better have my back

Always get the geek squad protection just in case u never know my TV went out in a year and best buy replaced it at no cost and yes they do honor the insurance on almost everything a little bit more money but its worth it.

Customer service is phenomenal. The tv is perfectly set up. Highly recommend.

My picture went out on my TV and the warranty covered a replacement TV. All done the same day. I received a larger television and cash because TV's cost less now.

I have been getting the Geek Squad protection on my Best Buy purchases for years. It's definitely worth it as they will either fix the problem or replace the item with the newest model if the model isn't available any longer. I love having the piece of mind knowing that if something happens, I don't have to spend a ton of money to replace it. Geek Squad is extremely knowledgeable and trustworthy. Definitely worth the money for larger purchases.

I haven’t used the geek squad yet but once I have a problem with the tv they will be the first to know

I'm an electronic dummy. I'm still stuck in the 70's and 80's. Like an old Hippy. This Insignia Fire TV I purchased leaves me in Awe. I am so happy with it it works great

I had the protection on my old TV and I'm glad I did! MY TV broke 4 months after my original warranty ran out. I called them and they came out to fix it, they had to order a new board. They came back 2 more times, and they couldn't fix it, so they gave me another brand new TV. tv

The agents were knowledgeable and helped me get the tv I wanted even though it was out of stock. The agents ordered it for me and it took less then 3 days.

It’s best to have protection on the things you buy because you never know what can happen to the things that cost a lot! I love this protection very much and it has helped me a lot aswell

Even though I have the Total Tech protection for my home and all of my equipment, I still purchase the extended warranty protection for whatever life may throw at you. I have had to use it a couple of times and that more than paid the cost of obtaining it. when you spend hundreds of dollars on an item you use daily, give yourself the peace of mind of protecting it as well.

Excellent with delivery, set up. Friendly and courteous.

Top tier service,top tier coverage!Must Own!ive been getting this well over a decade,and will continue until ive passed!

Had a smaller tv , fire tv also. When we was looking for a gift for us. Found this on sale, we drove 60 miles round trip to get it. IT WAS TOTALLY WORTH THE TIME. PICTURE IS SO CRIP, CAN SEE EVERYTHING SO MUCH BETTER.

I like the idea of having extra protection. My hope was that it would be added on to the original warranty instead of dual coverage. Our last TV purchase was from Best Buy in 2007. That TV died "one day," after the warranty was up. It was a $500 repair to replace the motherboard. It is my hope that this new TV will last us 13+ yrs. without any costly repairs.

The crews are very patient and nice. Though it took some time to get all issue resolved, I am very happy that Geek Squad provide protection to my TV purchase and offered the best outcome