Customer Ratings & Reviews

It’s great! Everything is great! Thanks geek squad hooge is the best!

Purchased a 2 yr Geek Squad, with the Hisense H8G..Haven't needed it yet, but with the Panel lottery, LED's going out etc, it's a good backstop..If you have OLED, I think this is the only extended warranty that offers protection from burn-in (vs SquareTrade and others).

I got the helped i need to make my son Mello happy for his bday thanx

This warranty is amazing!! Covers everything I need!!

Never an issue is I need to return anything. No questions asked!

Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

The agent was very helpful in identifying that my old plan didn't give me the benefits that would help me save money on my current CPU issues. He refunded (pro-rated) the old plan, signed me up for the new plan and I saved $75.00 overall. Jay with Geek Squad is the bomb!

I bought the 5 year protection as a piece of mind after my last tv had issues right after the factory warranty expired.

Have geek squad with every purchase because of their reliability and excellent service

They helped me find out the Fubo is incompatible with my TV..they actually got me in touch with the manufacturer.

Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.

We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

I always buy the geek skquad protection just in case anything malfunctions . I have 2 items get replaced for what i paid for the product

Have yet to use it, and I hope I don't have to! My TV arrived in great condition and I am barely home to use it, so hopefully I won't ever break it! It's there for peace of mind

Nice to have the backup of a team that can handle all electronics issues

I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.

Amazing survive every time. Always helpful and there to guide knowledge.

I love that i get protection i can trust at a good price geek squad for the win

Tv is a great replacement for our old one that broke. best buy protection makes us feel alot better about the purchase.

Ordered 4 40" tvs all at the same time for a project. Everything was going fine until I opened the last box (#4). No image, just the line/shape screen, well actually I could see some of the menu to the left. Called Best Buy, said you're over 13 days, can't help you. Called Vizo next, at first they said 1 year warranty, but the next day and a few emails it was determined it was a Best Buy problem and they can't help us. Unfortunately we had to buy a 5th TV to complete the project.