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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30889 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 30,888 reviews
  • Rated 5 out of 5 stars

    Terrific price for the 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea for more expensive items

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and nice. Did the job fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good thing to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I always buy with buying a TV just in case something happens to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a toddler that is way to curious for her own good. This was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, brand very good quality, all very good,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and had no problem loved the items I receive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE HAVING AN EXPERT ON YOUR SHOULDER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never regret paying for the warranties! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always break stuff..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My customer representative was amazing and attentive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any reason to contact them yet but it's nice to know im fully covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Better than the manufacturer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use them but I have seen their vehicles on the road a lot and ads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have Geek Squad on your side is a blessing. The best thing about Geek Squad is that everyone is very knowledgeable and can pinpoint the problem(s). It is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection because you just never know with these new t.v.s how long they're actually going to last. "Planned Obsolescense" is real...and ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Bought a Toshiba Fire TV and the screen went black after 7 months. Geek Squad came to my house and determined I needed a replacement. It has been good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has paid for itself sooo many times!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me sooo many times omgosh!!! I do not buy electronics without this and that's why I buy all of my electronics from Best Buy! Thank you Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

    I would recommend this to a friend