Customer Ratings & Reviews

Great tv. Only wish it had the blackout screen to only listen to sound while i am sleeping.

We have had Geek Squad for quite a few years now and they do very good work. If they can fix it they will. And if they can't fix it they will tell you that also. We took in an old computer and they told us they couldn't fix it. That's the way it should be. It's worth the money you spend for it.

Very nice tv and good quality. I like everything about it and it's perfect size for myself

The salesman was very helpful. I needed one with a certain size legs to fit on my buffet. He was very patient

Was going to get the 2 year plan, but decided on 5 year after some thought. With the 2 year plan you are paying for one year after manufacturer warranty expires. My new TCL 75 inch TV is covered and I am pleased. Had the plan years ago on another TV and when that could not be repaired , the warranty company gave me a code, I walked into Best Buy and picked a new TV... no money out of pocket, so prior use and peace of mind !

This was a good buy for price it’s great the image is beautiful the only problem is the smart tv part. Thought it was the batteries placed name brand batteries. And the tv remote still lags in allowing you to go through apps to pick what you wish to stream.

I'mI know that it's not a top tier television, but the picture is outstanding. am azed by the picture quality.

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

Purchased to replace my 65" thay died. Loved it so much that i purchased a second!!! Football looks great!!!

It is alexa comparible, i love that i can control my tv through ghe alexa app, the image is great for watching tv shows, movies and even plauing videogames. Yea youbwill get a much better image with a 120hz or higher tv, but you will also be paying 2-3 times more for a 57 inch tv. Im very happy with this purchase. I bought the warranty for like $30, i have complete peace of mind for the next 4-5 years if anything happens. Cant go wrong!

I've purchased all of my electronics, appliances, and cameras from Best Buy. I do not purchase anythings within getting Geek Squad protection because it's the absolute BEST!!! I actually use the Geek Squad protection on this TV. This TV was my replacement. Filing a claim and delivery was quick and easy! 10/10 I DEFINITELY RECOMMEND!

I always find best buy delivery and product up to standard with no problem with whatever i buy,they are there name best buy

Easy to use. Lightweight. High image quality. Bright colors. Excellent price.

Definitely worth it for the five years that I purchased it for just in case something does go wrong

Simply a Joke! Our Samsung fridge went down under our Geeks quad warranty. It works like this: First You deal with an international call center that could care less about your American problems. Next a geek squad service guy with limited repair experience will show up week 1, then after they can't fix your problem the following week another service guy from another company will service the issue and won't fix your problem. Finally, week 3 a service repair man from the same company as last will show up to repair the unit hopefully with parts, if not you should expect four total weeks for a refrigerator repair. Now if the unit that was repaired goes down you should expect the exact same routine leaving you with $500 in lost groceries, hundreds of dollars in meals away from your home and literally 2 full months to resolve the issue. We chose to buy another refrigerator elsewhere since we could no longer wait.Finally, after 2 months we finally received an ins store credit for the full amount of the fridge which did not apply to our new fridge we bought elsewhere and the broken down fridge for us to throw away with no help from Best Buy! Shame on you Best Buy!

Hope I don’t have to use this but it seemed like a great add on for modern electronics.

Excellent idea to offer coverage on a TV... Hope to never use, but if I do, coverage is there.

I always try to get the protection plan for all my important devices. Last time I use customer service was very nice.

So let me share my agony. Purchased my 23 yr old Daughter a 65” TV for Christmas. It was really for my 1yr Granddaughter…SHHHH! Well I mounted it on the wall, of course, and within a month or two they moved into another apartment without the roommates. Before place was remodeled for them they spent 3 weeks at her In-Laws. Well I moved them both times and when TV was turned on again after two moves, though seemingly perfect, the screen had apparently been pressed to hard at a single point and did not work. Not worth fixing. Bought her a 70” this time WITH THE WARRANTY!! Don’t make the same mistake I did :]

Good price for the time and coverage. Peace of mind for a small amount. Best Buy has the best coverage!