Customer Ratings & Reviews

Every warranty on anything that you buy from bestbuy it's really worth every penny!!!. Have always get it on every item that I've bought and it has become so useful, casue bestbuy always respects the warranty and exchanges anything that has problems for a new one without hesitation, I personally really recommend it!!!!!.

Amazing thanks geek squad They helped me in getting my tv fixed

Worst tv setup ever. I had a dog chew up original remote for a 70inch tv. Had to buy replacement. So I was having issues with tv running Netflix and other streaming devices. So I did a factory reset on the tv. Didnt know you couldnt program a with a replacement. Must have the original. So now I have a 70 inch brick. Al because their is no way to get past programming remote without oringinal.

Love it all the way i really recomend u guys to all

TV is great. Knowing its coveres for 5 years makes it even better.

Peace of mind for 5 years. Great add on value to your tv purchase.

Everything is working fine.I have no problem with the service.

I was always that guy that never wanted to get any kind of protection. But please do get the protection because it's something happens in that time frame. You are going to be upset and mad

Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

Hopefully I don’t have to use it but just in case I have it.

BEST DARN WARRANTY YOU CAN GET Never had any problems

I absolutely love my all in one computer. It's not bulky and very easy to maneuver from one room to another. The touch screen effects are awesome and to actually be able to see everything on the screen is great.

Fortunately, haven't had to use it yet. But with prior experience with another product... It was a bit inconvenient to have to set up an appointment in order just to drop off and pickup for service. (This prior to Covid). And what happened to be wrong with product wasn't covered under the plan. It was a bit deceptive in what it covered when purchased. I was under the impression that if anything went wrong with product, it would be corrected. You need to pay attention to fine print, to amount of time of warranty and to specifications of what will be covered. Ended up costing me additional money to get repaired. In this instance, not worth the coverage price. Yet, on the purchase of a different product... it was repaired 3x's. Again with the appointments for pickup and drop off. (Prior to Covid) Finally, was replaced with a comperable item. The one I had purchased had been discontinued. In this case, the plan was worth it, minus the inconvenience of picking up and dropping off by appointment. It was just strange that they wouldn't discuss anything with you about problems with product without an appointment. So it basically comes down to what you're purchasing, cost of products and cost of replacing them, as to whether or not price of additional warranty is worth it.

the tv works perfectly! its nice and loud. the best part is speaking into the remote for assistance

Great tv. Crisp image good sound. Really enjoy how Roku is apple friendly. I have spple tv , chromecast and Roku wins by a landslide.

Haven’t used it yet hopefully I won’t have to it was pretty pricey too.

Did not have the Geek squad hang my TV. Did it myself.

I trust and will continue until they fail to uphold their standards. Literally, the reason to purchase at BB, even if you find it slightly cheaper somewhere else (and for some reason BB won't price match).

I am very thankful that I had a two year warranty because I needed to use it and it enabled me to get another TV

Excellent service have used Geek Squad for computer as well as television repair. When they were not able to repair the television they replaced it. Would highly recommend Geek Squad.