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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 30,810 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Extra protection. Yes please!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Never buy a product from Best Buy without a protection plan! Well worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need help or fixes for my tv so I think they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to judge when you haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism at its best and arrived earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great that such a long warranty is offered. I have been using geek squad protection for several years on products, and when there is an issue with a product, it is usually replaced in store on the spot hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go geek squad 5 years protection is the best thing to have when you purchase something that you really love geek squad keep doing your thing I give you all five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How can you go wrong with extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who,are you going to call after the manufacturer warranty ends? Best Buy Geek Squad, that’s who. They are the best and will be there when/if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stood behind their protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That day they did a great job helping thanks you help low prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service you can get!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend adding coverage , reliable and a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out and being under warranty they brought a replacement to my home!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my tv. I had in burn in last time and wanted a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is honestly the best. I’ve also bought it and twice I got store credit for a newer device that they couldn’t fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the geek squad. If we had issues we were able to call set up an appointment and have them fixed. This was in our home and at the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great warranty/protection plan for the money. You get five years of coverage on this TV and some peace of mind so you don’t have to worry after making such a sizable purchase Best Buy always has your back!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but great to know its there.

    I would recommend this to a friend