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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30801 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 30,801 reviews
  • Rated 5 out of 5 stars

    Geek squad did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and efficient. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHO KNOWS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no need for it yet. Best buy has always had great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect to care you tv is perfect warranty no problem to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lov'n my man scape

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% Pleased with my purchases and the Best Buy sales team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I rest assured the protection is there if I need it. Any questions I had were answered at the time I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount I spent on the tv, this was a must buy add on. 5 years of coverage that really protects the amount spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed printer-quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my experiences with the Geek Squad and Geek Squad representatives has been quick, professional, knowledgeable and friendly. Would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So kind and helpful staff

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my TV and show me easy settings. Also in store they helped me reset my laptops and explained me all the problems my laptops had. They are kind, honest and trustworthy people. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best great recommend not tension Best Buy best please use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan would most definitely recommend!! Great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There if you need help. Talk you through any issues that you might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Amazing! A must if you have kiddos!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find geek squad to be a must for me. A must especially if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy With Any Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra coverage is definitely well worth it especially if coverage for something like electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound issue with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the sound went out the geek squad was very helpful in getting the sound back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have of something goes wrong with one of your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful when it came to all of the questions we had.

    I would recommend this to a friend