Customer Ratings & Reviews

My daughter’s tv stopped working and it was no problem refunding some money because it couldn’t be fixed.

Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

Great peace of mind for new OLED TV. Don't have to worry about burn-in for 5 years.

This comes in handy just in case because you never know when you may need it.

I’ve had Geek Squad protection on many, many products. In those are events that I have had to use it, the service has been stellar and able to resolve the issue in short order or I was provided with a replacement.

Glad I have this service for my LG TV. Hopefully, I won't have to use the service but the peace of mind is worth it it for sure.

One of the best warranties for tvs out there. Also covers burn in for OLED’s

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

Very helpful when needed for all our support when we have issues.

GeekSquad is the best. Very useful and adds piece of mind when purchasing large equipment.

Great TV. That kind of stinks. Apps load fast. Good picture in bright or dim rooms. My only real minus would be that it's Ethernet is only 10/100.

Great plan if it breaks lasts a long time and they have varieties.

The best protection available for a television, well worth the price to know you have this protection if it should be needed.

The Geek squad is a must! They know what they're doing and they do it well.

They are great. I have never had an issue with repair or workers.

I have used thi service and they are very professional at what they do

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

Best Buy always takes care of my needs. They are the best for electronics

Geek squad installed but never completed the set up of the TV The person that this TV was purchased for is handicap cannot set up anything. I paid 200 for this service over paid.

Tv looks and sounds great. Very pleased with my purchase.