Customer Ratings & Reviews

I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!

Goog guarantee responsables end with good atención

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

We thought that if you were purchasing something at Best Buy that was relatively inexpensive there was no need for the extended warranty. Bundle your purchases and take advantage of their great warranty offers.

I haven’t used this service yet but I’m happy I purchased it. There’s nothing more frustrating that finding a repairman. With the geek squad I know I’ll be satisfied.

Good value because it covers burn in on my OLED. I have complete piece of mind knowing I can use my tv for as long as I want and watch whatever I want for the next 5 years.

I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

The agents called me on the day of delivery to see if it was possible to come earlier in the day. they arrived when they said they would and mounted and connected everything.

Used my extended geek squad warranty Since chipboard was not replaceable!

Nice to have protection. And will come out and reset tv up.Great protection.

Always get insurance for tvs. It can last forever or die anytime!

I always when buy something from Best Buy I get the geek squad it work for me when I need it

Cant go wrong with protection specially withna tv since they gontroughbalot of.wear and tear

i got my issue resolved that same day they had some really geat adise

Easy to use and gives me piece of mind against costly repairs.

Easy to use and gives me piece of mind against costly repairs.

This Geek squad Protection plan was to cover a replacement for my 3 year old Plasma that developed problems. Normally i don't get extended warranties; but in case of today's high end TVs ;I think it is a good investment.

Best part of buying from Bestbuy because of the great accidental protection!

I had the opportunity to buy a bigger 4K at HH Gregg for less, but their extended warranty seemed sketchy. It was also $150 more for their warranty. The TV was less but with the extended warranty, it was a higher total cost.