Customer Ratings & Reviews

I purchase with ever major buy. Its a must have. The service is second to none.

Agents who mounted TV were extremely professional and knowledgeable. Even updated us on more savings. Will always get GEEK Squad protection now.

Great customer support from Best Buy. Anything wrong they will come to me

I have only once not buy the warranty and that one time I didn’t the tv starting having issues! The other 3 times I got the warranty I have not needed to use it yet! It’s worth it just in case!

Love my new 55" Insignia Smart TV. I'm enjoying watching TV shows & movies in my living room. Great picture quality!

with computers changing everyday, a good thing to have.

Good to know stuff will be protected for a while past the factory warranty.

It's just like any other insurance product. It's worthless until you use it. We have had to use Geek Squad protection twice and it's paid for itself 10 times over. It's hassle free, it's simple, and 100% worth it.

Geek squad is a perfect addition for your appliances. While I purchased it for two years for the TV, you can also purchase in store and cover all devices.

This is a very worthwhile program especially for larger televisions. The technician coming to the house to fix it was covered under the contract on the larger TVs.

Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

Professional and friendly, they took my complaint and suggested resolve for my problem TV.

I love the geek squad they help me all the time with many different things

Love having a back up just in case anything goes wrong. They offered to come out free!

Have used in the past, not for the TV that was purchased and I loved the service.

Haven’t used it yet, but glad I purchased it! Great

ESSENTIAL FOR A LARGE PURCHASE. IF SOMETHING MALFUNCTIONS, CALL THE GEEK SQUAD, THEY COME OUT AND FIX THE PROBLEM OR GIVE YOU A NEW ONE. CAN'T BEAT THAT!!!

The agents mounted my television and connected all my devices. Additionally, they very patiently and professionally showed me how to access my various devices.

I buy these a lot. When I need help, I go into Best Buy and the Geek Squad agents are always very helpful and knowledgeable. Highly recommend if you're not 100% savvy and could use a little help!

Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.