Customer Ratings & Reviews

Gives us great piece of mind to know our investment is covered by the Geek Squad!

They have great service they are very well prepare for there job.

Never had to utilize, but glad I have this just in case!

Never had to utilize, but glad I have this just in case!

Purchased for a client to add protection at the time as I was unaware of the model. I was just a little more piece of mind at the time of purchase. Well, almost 2 years later, the client returns from a long trip to discover the center of the screen was darkened. Forgetting I had the coverage until i looked up the info to find a similar size (vesa mount was an issue), and discovered i had purchased the protection. A few calls later, it was determined that repair wasn't feasible and replacement for a current model of similar price and size would be initiated. The process went smoothly, they delivered the new set and even took down the mounted set, which was another surprise because I was under the impression i was going to have to do that, but they beat me to it. Overall, very happy I added it to the purchase, the client is very happy as well as they were thinking they were going to have to buy another. Smiles all around!

Nice product and relief of having Geek Squad protection plan for my future.

we buy everything with geek squad its like why wouldnt you

Haven't used yet but great to know I'm covered by the Best

What else is there to say. Easiest warranty program I’ve had. I buy it with all my major purchases. I make those purchases at Best Buy because of it.

I get the 5 year on all TVs and applianaces its worth every dollar and they have replaced 2 TV's now. A 70 inch LG TV in our living room they came to the house and fixed and did a great job.

Never had to use them but purchased for back up if needed they came highly recommended

Hope i never have to use it . HOWEVER After buying a open box Samsung 65 9000 series . I wish I had bought ot

Used their tv repair at home service before. They replaced a defective panel on my tv that would have cost me $500 for free. Don't buy warranty from others and hear "do you have the box your tv came in, you have to send it off yourself to repair center, there's nothing we can do, do you have your receipt from a year ago, I don't really know anything I have to get a manager or any other of the poopie you'll probably hear elsewhere.

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

Highly recommend for new appliances covers all vital parts

Colors are great definitely as good as lg or Samsung tvs if not better!

Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

I have not had to use it, but it seems like it would cover everything

Great TV for streaming and video games. Soun quality is great. Would Def recommend.