Customer Ratings & Reviews

Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

This 2 year protection plan came in handy once my tv stopped working almost 2 years to the purchase date. Geek Squad mailed it out to be diagnosed and within 2 days I received an email that my device would be replaced. I went in and was given a gift card.

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

Havent had to use it yet but have had a good experience with geek squad in the past.

haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

My tv was mounted and installed by two of the most intelligent agents they could have sent my way. I felt very comfortable having them to work in my home. The patient they had explaining the ups and downs of have to maneuver through the channels was a plus.

I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

I love the new tv i got .You cant go wrong with any of the SONY Bravia They will last at least 20yrs..

Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

Great customer service easy to file claim. Urgent are very knowledgeable and helpful

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

I haven’t had to use it yet but it gives me piece of mind just in case something happens to my television set after the manufacturer warranty expires. The nice thing about Best Buy protection plans is that Best Buy will come to your house to fix.

Very knowledgeable people. I never have peleja with them.

Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!