Customer Ratings & Reviews

Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

Overall satisfied by return and replacement. However, telephone communication regarding whether warranty would transfer to replacement and help set up when delivered was was very poor. What we were told over the phone and in the writing on the email confirmations was misleading at best. Be very sure you understand 5,year warty does NOT trnsfer to replacement TV even if 4 years were remaining on contract. And unless original set was set up by Geek Squad, they drop the box off and leave. 75” set is hard to hand for two people in 65-75 year old range. Get the correct answers in advance!!! Would still recommend Geek Squad, but watch your back.

This product is some great stuff although I don’t necessarily like to shop at Best Buy there are when you really want to get a good deal and you can’t finance anywhere else for the same price as far as washing machines/drawers go they are terrible

The Geek Squad people are very friendly and professional. I buy most of my electronics at Best Buy and use Geek Squad Protection for all of my expensive purchases.

Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

Thet take care of the issue at hand.....Buy it as a membership, and all your purchases are covered, instead of purchasing it for each item.....Im almost 100% You guys are awesome!!!!!!

Geek Squad protection is always a plus. Had an incident from the past. A defect appeared months after ownership-Item was replaced with no hassle. It is a pleasure doing business with a company that stands behind what they sell!

Very Impressive!; quality highly recommend to anyone, well please.

Geek squad is the best service provider with quick response on complaints

The protection plan seemed like the thing to get especially after the price of the tv. I recommend getting the 2 year protection plan. I've read reviews saying that after about 2 months the tv goes out. hasn't happened to me but still its a precaution.

Excellent and secure mounting for 4K TV and Monitor!

Great manager in Geek Squad Manager support. She went beyond to help us out

Spending significant money on a TV, I rest easier knowing I'm covered for 5 years!

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

Very helpful. I am so happy we got the protection plan!!

This warranty totally worth it. We have yesterday in the past and we don’t regret it.

I had this plan for my 2018 55inch Sony x900f and the panel went out last month. Best Buy replaced with the 2022 65 inch Sony x90k and another 5 year warrenty. I could not be happier.

Nice..............................................

Nice to have the Geek Squad behind my Purchase! They do fine work!