Customer Ratings & Reviews

They came in handy for sure and handled my issues swiftly

The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

Geek Squad service has always been great and helpful.

Love Geek squad there amazing! They are good at what they do.

I always recommend purchasing the geek squad warranty. The convenience of them coming out to your house instead of having to take your device to them is so convenient. No matter the item or price I always purchase extended warranty at Best Buy.

This service provides a great amount of peace of mind on purchasing something reasonably expensive for me such as a TV or gaming console. Because of this warranty I have been able to have defective equipment be repaired or replaced by a working one without much of a hassle or tedious paperwork.

Knowbody not any store I know can beat best buys no hassle geek club or warranty. Every single time I had to bring a product back never had a problem. Computer problem they take care of it or replace it. Best Buy is the best when comes to warranty and geek squad

I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

Really a must have for any device that you have. Recommended.

I’m very happy with there service very friendly and helpful best customer service I’ve ever had they really know how to keep there customers happy. Just wish there warranty prices was a little cheaper $500 for 5 year warranty for my oled c9 I think it’s a little steep

I wish i would have knew how this works but anyway i am glade i got the service cause i needed it a month after purchasing but could not use it untill a year later the manufacturing warrenty last a year an had to be used 1st

Bought it opened box to save money as my old one went out works just like new I'm happy with it

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

I grabbed this two-year protection plan to add to the base coverage on the Insignia TV at the time of purchase. Having the additional "Geek Squad" protection gives me additional peace of mind (especially considering this unit was purchased for my son's usage. Bear in mind this coverage is only on the parts & labor - it does not provide accidental damage protection. Still, for my purposes, it was money well spent.

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

I had a two year old Samsung 55” TV. I purchased an extra year’s warranty. Two months after my warranty expired, HALF of my screen went black. I replaced it with a new 55” Samsung, but purchased a 5 year warranty. Hopefully this TV will make it past 2 years.

I generally stay away from extended warranties but one purchase I did take the warranty and low and behold I had an issue with my Sony TV and received a new TV since they stopped making the broken part-- all due to the warranty