Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 30,765 reviews
  • Rated 5 out of 5 stars

    They go to you! No need to bring in your items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for the price , recommend buy a warranty cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty program.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty for my last Sony TV and was handled professionally to get me up and enjoying my new Sony A80L television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway purchase Geek squad Protection. It is a very wise thing to do. You never know when you will need it. All you have to do is call Best Buy for them to come out to your house. It is very wise to purchase it. They do very good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service just in case anything happens to my Samsung I will continue to keep purchasing from Best Buy the best products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5year Geek Squad protection plan is so worth the money. My 60” TV just gave out 4 years into the protection plan, had someone out here almost immediately to try and repair it to no avail. He made a call and we had a new one on the way to us 4 days later. They installed, set up and carted away the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a bargain for what it covers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year plan. When researching OLED TVs, burn in seemed to be something that many prolly mentioned was a possibility. I went with Best Buy in the end because if their great warranty that covers burn in. It was a no brainer really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The verdict

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Explorer service because I haven't had a bad experience with it yet as always worked out any issues that I came across great service that's always there the answer questions and give you help on your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability a place you can buy with trust

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handle my TV magnificently they took it out of the box and plugged everything in for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection for tour TV should something go wrong with it. I purchased the 5 year plan. A dollar a,day! Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having access to support from Geek Squad agents is always a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrace Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for warranty. My Tv is in good hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty and geek squad is my main reason for shopping BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case of emergency

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the protection plans! Anything can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection was a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to be able to have this protection because with having 3 boys in the house, you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries, Be Happy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be assured, it's your Best Buy! Don't worry if you're not a Geek! The Geek Squad has your back!

    I would recommend this to a friend