Customer Ratings & Reviews

The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.

Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

I can always count on Best Buy with their "Protection Plans" on select items I buy. I know if anything ever happens, I can be assured the problem can be addressed. Great Program to consumers

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

Reminded us to utilize their service. Gave us notifications to maximize their services.

Promotes peace of mind regarding burn-in. (I was assured by customer service that burn-in was covered when I purchased my previous plan). I never had to use it with my 8 series LG OLED and I'm confident I won't have to with this panel.

Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

Great warranty price for such a huge tv! Great service too. Thank you Geek Squad

Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

We were smart this time and got the protection plan. We have gone through several TVs. We have kids and now I can relax knowing if another lego goes through my tv I’m not gonna stress out about it will be protected.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.

Extended warranty just in case! We didn’t mount on the wall because we might want to move I!

This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

Never remembered that I had this but didn’t need it

Geek squad the best protection warranty. Old tv died they came out the next day reported problem. No hassle they resolved it by replacing tv. 2 week later had new tv. love them.