Customer Ratings & Reviews

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

I'd never purchase a large appliance or entertainment equipment without also purchasing the extended warranty as well. The piece of mind of knowing your items are covered is well worth the money spent

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

So far have been happy with Geek Squad. They seem to be very helpful for someone like me who is not up on electronics. I depend on them to fix and solve problems when needed.

Julio helped me out, recommend my man for anyone looking for an install.

Happy with the service and quality. I’ve used this product before and it works

Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

Good television great vivid picture. Some occassional light flashes.

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

Great service very happy with my purchase would recommend to others

Highly recommended we have not had to use it but o like the peace of mind incase I do

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

It’s a warranty! And it’s for 5 whole years! I mean, it’s pretty self explanatory, but if you get an oled tv it is important to note that this does cover the burn in effect that sometimes happens from static images.

Not only do we all want warranty on our stuff but who better to take care of my electronics then Geek squad. I’ve never had an issue that they couldn’t solved and if it got to the point where it could not be solved it was replaced no questions asked

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

Most people won't go for a 5 year extended warranty, but for $149. on a $700.purchase TV that would last under 10 years I figure it's worth the price. My last TV was less then 7 years old when it went. Who knows if the new ones will last that long.

The agents were nice and friendly. They helped me setup my tv with ease within 30 minutes. They were quick and professional about it. I would highly recommend having geek squad help with setting up your TV. It worth it

glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens