Customer Ratings & Reviews

The tech was very helpful and knowledgeable. I have used this service many times always friendly

I believe the protection plan is a must have for expensive tech that you plan on keeping for years to come. In the past, I had to make claims a few times on my products and the geek squad always corrected the issue.

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

If you don't like manufacturers' warranties, best buy has a great price ... it's better since you can make an appointment and the technicians go to your house to check what is the problem with your device ... very good investment

When I purchased my tv I had to get protection.If you really care about your tv and want to use it without thinking about any damaged not being covered .Then this is the plan you need and have a peace of mind .Enjoying my tv to the Max

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.

I always get the Geek Squad protection they always to a great job if needed

I have many times bought Service Protection. Used it once on a Printer and was provided with compension toward an upgraded printer with no problem. Took this service protection out on our new Samsung 55" 8000 Series. Hope to never have to use it, but feel comfort knowing we are covered for five years.

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

I also purchased the two year warranty. It was reasonable and a necessity with electronic

I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

Value per money,must have warranty for your electronic devices

Replaced the screen on my 55" LG OLED due to 'burn-in'. Get the warranty when you buy this product, it will save you a LOT of money down the line! Guys were in and out inside 45 mins! Thank you Geek Squad!

haven't had to use it but have close friends that have thats why i purchased based on there experiences

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal