Customer Ratings & Reviews

Love it! Always go with a samsung when it comes to electronically devices

Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles

Provided great coverage for my product. Very easy customer service very reliable would use them again.

reasonably priced smart TV for a kids playroom, this one does the job. Looking at the side, the top of the tv is pretty slim, just wished the bottom was as thin, since its visible in this particular room. Also no RCA inputs for a gaming unit, had to use the component input so that used up that input.

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

Always need protection for electronics so bought a 2 year plan .

[Employee of bestbuy] I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

Having your items protected is very important to have.

Geek squad has always been great to help and Diagnose and repair what I needed.

Geek Squad is an absolute must for any major purchases. I have never had any issue with them honoring their warranty. They have always gone above and beyond for me and my family with any issues with our electronics. I highly recommend adding this to any purchase.

Have not had to use their service yet on new tv but have had great response when needed on computer

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

It is great that such a long warranty is offered. I have been using geek squad protection for several years on products, and when there is an issue with a product, it is usually replaced in store on the spot hassle free.

Everything was great. Looks good. Sounds good. Quality is good

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.