Customer Ratings & Reviews

I would get the Geek Squad protection on any high dollar appliance I purchased. It is well worth it and I recommend it to anyone who purchases high dollar items.

The geek squad protection plan is really nice for stuff like a big tv, because if anything were to go wrong, than you want to make sure and have insurance to cover it.

Bought warranty after my my old tv went out to lightning strike only like 30 bucks more to buy buy longer warranty

I really recommend the geek squad for all your tv and appliance support and installation.

Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

Efficient, knowledgeable, most importantly, great customer skills!!

Gives me piece of mind. I have had the Geek squad come and fix my refrigerator. He was right on time and fixed the problem right away.

I feel better having Geek Quad protection, especially after having previous problems; didn't require installation this time, but question answered quickly.

Awesome service and worth the money. I highly recommend to get it.

Have not used the geek squad as the television is running perfectly

I always get these because if you don't the device will break and cost a fortune to get repaired

Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

So happy I have not needed this. The Flat Screen I purchased is working well, so I have not need the use of the 5 year standard Geek squad Replacement.

great tv no problems nice image and the waranty at best buy is the best

I've had to use it and it saves you money. It's worth the extra y.

I bought a sony 55 4k that was on display and the last one in the store so I felt I need to get the plan even though I have confidence that this sony product will last a long time

I added this protection plan from the Geek Squad to my TV purchase. If my TV has any problems after the manufacture warrantee expires, Best Buy will fix or replace it for free if you have their additional 2 year protection warrantee .

good purchase this product exceeded my expectations!! I would recommend this to each of my friends and family members! Great job Best Buy team!!

The Geek Squad does great work and speaks to me in English, and not just in computer. They explain and are patient when I ask questions. I have complete faith in the Squad and would highly recommend their services.

Best customer service anywhere regarding my electronic needs. Thank you so much.