Customer Ratings & Reviews

Good to be safe tv anything from electric tools to tvs laptop and the other you never know

This has been the complete failure for TV replacement. Manufacture only touts that they are working on firmware updates and keep asking us to wait until they fix the issues and then bestbuy keeps touting that it is only up to the manufacture to handle all the issues within the first year. Have been stuck with a frustrating family situation when ever we try and turn the set on and make it work right with the new gaming machines. This turned out to be a big joke. BestBuy is certainly no longer the company they used to be. They took care of us for years and the last 3 -4 years has been a nightmare of experiences and Sams and Walmart have never failed to just address the problem and take care of it immediately and on several products we didn’t even have the extended warranty. They just seem to stand up for the consumer and try to do the right thing, not the corporate thing. We have since stopped over 33 people and family from doing any future business with BestBuy.

You should always get the protection. Best Buy is really good about helping when needed.

after my samsung tv broke less than 3 years due to a power surge, I wished I had this warranty.

after my samsung tv broke less than 3 years due to a power surge, I wished I had this warranty.

TV mounted on wall. No problems. And all programming was correctly done before leaving

Awesome support!!! Clearly explains in a way non technical savvy people can comprehend.

Geek Squad is the perfect addition to any electronics purchase. don’t buy anything without it

the geek squad is very useful and protection plans work in the time of need .

I have peace of mind. The geek squad are always very knowledgeable. And I have always received great service from Best Buy.

So much security provided by buying this warranty. Spend a few extra dollars for the added protection. You won't regret it.

Feel relieved in case anything happened to my purchase. My protection is worth the money.

I have always purchased this protection for my electronics and I am soooooooo glad I did!

I always get the extended warranty on large ticket items.

Nice and helpful sales people. Haven't needed this yet but have peace of mind.

I haven’t had to use this protection plan yet but I’m glad that we bought it

I never had to se them buy that’s what insurance is.lol

I'm glad that Best Buy offers a warranty in addition to the one from Sony the 5 years gives me peace of mind for my investment.

Have enrolled for geek squad so that extends my warranty by 3 more years

I haven’t used the geek squad protection plan yet, but it’s good to know that the product i purchased is covered.