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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 898 Showing 17,941-17,960 of 30,845 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need to use this service. However, it is good to have for insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confidence and comfort knowing Best Buy will replace if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad! They are always willing to help anyway they can EXCELLENT service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very knowledgeable and helpful. They give you their number in case you have a problem. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery agents !! Arrived on time ...took great care during delivery ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good extended warranty, haven't used it yet but seems to provide at-home repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty covers burn in on my new LG CX OLED so it's worth the additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Geek Squad protection before and they've been great at solving issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    complete work on technology and educate on repairs and how to use technology

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 yr geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked us all up after I could not get the original to work properly -- they changed it out and its been working great ever since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have heard good things about it. Worth investing in to protect your big purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully when and if I need it they come through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully when and if I need it they come through, haven't had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping at Best Buy means extended warranties. ALWAYS get any protection offered. It can be a life saver in so many situations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried to fix tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome to work with They tried everything possible to get my TV to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is exceptional. Never any problems when checking in or out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it’s a no brained. A warranty less than fifty dollars. Wow what a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection, never had an issue, over 20years using they have never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection, never had an issue, over 20years using they have never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. it is good to have it its good to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picked up fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when tv does not last. Not on hold for to long

    I would recommend this to a friend