Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30754 reviews
(30,754 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good insurance- peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend a Geek sqaud extended warranty. I bought one for my 75” tv. If they can’t fix it , I believe they send you a check for your purchase price. The TV is 85 pounds so it’s not something I want to lug back to the store or to a authorized service center
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good plans and they stand behind exchanges or returns with no questions asked
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hopefully great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I've yet have to use this warranty. I believe they would do an excellent job if I'd ever have to.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Let customers have more options on pickups
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the process was straight forward, my only complaint was that it was required by bestbuy to have ppl come out to my house to retrieve my broken tv and deliver the new one. I was more than happy to take it back to the store myself and swap it same day, but bc of bestbuy policy, I had to go 2 days without a tv.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased warranty protection for tv, just in case. Luckily I haven't had to use it. Staff was very helpful with all my questions.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Works amazing and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, perfect sound 2 years No issues Great price
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best One so far!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first of the Qled tv's that i purchased, i love it! What a picture! i would take a picture for the review. but you can't see this quality with just a picture. Buy one you will love it too! I am getting ready to but a 85" Neo Qled. Guessing i won't be disappointed
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We appreciate having a warranty for our new TV. It gives us peace of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy a warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Geek Squad 5 year protection for my new LG 65 inch Oled TV C4. Best buy is the only company i found that will cover burn in for an OLED TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD 2 YEAR PROTECTION PLAN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Geek Squad for a open box TV I purchased and I give me a since of comfort. I like knowing if i have any problems with a large expense item, its covered by professional technical associates. I've used geek squad services in the past with my laptop and their services helped me in the most necessary time, during college. Thank you Best Buy for having the a very reliable service, Geek Squad is great!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
75" Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Protection Plan for my 8K TV. I think it is worth it because BestBuy gives me the opportunity to deal with them directly instead of mailing stuff or 3rd parties. Specially, I have the piece of mind that if my TV needs to be replaced I will receive a new one instead of a refurbished one (It has happened before). In that case I rather buy a new one than getting something that has different defects of the one that I turned in (Specially with phones, it has happened more than once).
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one can beat best buys services. Think, if they can't repair an item fairly quick they hook you up with new unit. Yeaaaa.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection plan saved me $$$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection plans are worth the extra money. several years ago I had purchased a 46" Samsung 3d/smart/hdtv. after less than 18 months, It had a huge dim bar across the screen. it was irreparable and Best Buy had to give me, at minimum, what I purchased. they no longer had 46" 3D/smart/HDTV's, so they had to give me a 55". The plan saved me from having to buy a new tv and I also got a size upgrade. can't beat that!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad folks were great to work with. The protection plans offered by Geek Squad are a must. Selext the longest protection plan offered for your purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great for certain items!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully don't have to use but will be nice to have if I have any problems with my open box item.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV replacement via the BER contract
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representative was courteous and thorough and very knowledgeable.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used as of now so no opinion, but nice feature to have
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Totally worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use my warrant within 1 days on my tv... Nothing dude to the TV itself. I bought an open box 75 and it had hot spots. The TV was swapped out with a brand new 1 although I bought open box for hundreds left.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


