Customer Ratings & Reviews

best in store warranty! if you have an issue during its time, you get store credit

Peace of mind with convenient Geek Squad protection for the next five years.

Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

Been there before you guys do excellent work thank you

Geek squad protection at a price that was reasonable to the price of the item purchased. One of those thing you buy that you hope you never have to use. But there is peace of mind knowing it's there to protect our new TV.

Excellent service. Highly recommend if you need help!!

The Geek Squad agent was very polite and helpful!! He corrected the issue with my Samsung Smart Tv very quickly the agent was very friendly and really was most qualified geek Squad member I have ever had the pleasure of being serviced by this knowledgeable and very professional person

I won’t buy any electronics without the warranty. Best Buy backs their products wonderfully.

WE discovered after unboxing the 75 inch television, that there was an internal flaw....the screen did not show! When I called, the gentleman said a replacement television would be sent out and the flawed one would be picked up....and it was within 3 days!!!

My mom love this offer because in case the television stop working she can get a replacement for the television the wall mount

Not one for much with warranties because they always seem to have so many terms. This warranty provided by the Geek Squad seems like the real deal a no worry warranty backed by Best Buy. I used this warranty in the past and was happy with the service

Within three months of my tv purchase, I had to use the Geek Squad service when I dropped the remote control in my coffee. Their help was immediate and I was able to get a replacement within a week. I always get this coverage whenever I make a purchase.

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

Good price and I know my devices are protected in case something happens.

I always get my Best Buy items covered with Geek Squad. However, the turn around to have something repaired needs be improved upon. I have an 82 QLED, that failed on my on the 11th month of the manufacturer warranty. So I'm at the mercy of Samsung throwing parts at it and Geek Squad scheduling appointments until the issue is resolved. By the time the techs come back out to my house it will be two months of waiting.

TV was delivered and placed exactly where I wanted it. Answered all my questions. Very quick and effecient.

this will help me when i need it good deal good price thank Bestbuy

Great customer service and very helpful. They suggested upgrade printer with newer technology for Bluetooth to print from phone

Let’s hope the tv either lasts longer or breaks within g the 5 year window, this warranty purchase will determine if I ever purchase one again. 10/10….

Great for when you need them. Luckily I have not needed them recently.